The Complete Guide to Recruitment Technology: CRM, Hiring Software and More

Did you know that the average hiring time for a new employee is now at an all-time high of 42 days? And that’s just from resume to hire. It doesn’t take into account the number of applicants and the time spent reviewing them. Add to that the complexities of onboarding, training, development, and even performance review processes, and it’s no wonder why companies are investing in technology to streamline their recruitment processes. There are so many different types of recruitment technology available that it can be difficult to know where to begin if you’re looking to revamp your hiring strategy. But don’t worry – we have you covered. This blog post will give you a detailed overview of everything you need to know about recruitment technology, covering everything from applicant tracking software (ATS) and Recruitment CRM systems, to video interviewing and hiring management software solutions.

What is Recruitment Technology?

Recruitment technology – or ai in recruitment as it’s sometimes referred to – is a term used to describe the use of technology to streamline and improve various aspects of the recruitment process. In a nutshell, it’s tech that helps you hire better. When it comes to the hiring process, there are usually two main objectives that drive businesses to adopt technology: improving the candidate experience and making the hiring team more efficient. The candidate experience is critical to keeping the flow of new applications consistent, as well as making sure that each candidate knows where they stand in the hiring process – which is important, as 94% of job seekers who have a bad experience will never apply again. And for hiring teams, automation can mean less time spent on administrative tasks. It can also help with consistency, accuracy, and ensure that expectations are clearly set from the get-go.

Recruiting CRM Software What used to be a simple database for keeping track of candidates is now a complete recruiting software solution. A recruiting CRM software solution brings together a variety of tools – including hiring and recruitment software, as well as a candidate relationship management (CRM) system – that make up the entire hiring process. Such a solution will typically incorporate a database of candidates (often in the form of an online job board), as well as tools for sourcing, screening, and managing those candidates through the hiring process. It may also include functionality for online tests or assessments, and even performance review functionality.

ATS Software Automated talent screening systems, or ATS software, are used to filter and manage the incoming applications for open job postings. Most organizations use an ATS to manage large volumes of applications for open positions, which is where the term “hiring wall” comes from. The hiring wall refers to the time it takes to go through all the applications to find the right candidates. A good ATS will allow you to specify the skills or experience you are looking for, as well as the education requirements, so that only the most qualified candidates make it through.

Video Interviewing Software Video interviewing is quickly becoming an indispensable part of the hiring process for many organizations, given the benefits it offers in terms of improving the candidate experience, as well as the ease with which it can be integrated into existing processes. A video interviewing software solution will enable you to conduct interviews remotely, which can be especially useful for companies that have employees or candidates that are geographically dispersed. However, video interviewing isn’t just for exterior hires. It can also be used to conduct internal interviews for promotions or for assessing employees’ performance.

Hiring Management Software Hiring management software solutions that include recruitment management functionality generally provide tools that enable hiring managers to manage the entire hiring process, from posting job listings to onboarding new employees. Hiring manager tools can include functionality for setting up interview schedules, managing interview feedback, and integrating with other tools such as an ATS or CRM.


Hiring is a complex process that has many moving parts, and can quickly become bogged down with administrative tasks. A good recruitment technology solution like Recruiterflow can help to streamline and automate certain aspects of the hiring process, making it easier for hiring managers and HR teams to manage candidates and get them hired quickly.

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